During full term students can book an appointment with College Nurse, Mrs Natasha Kear.
Natasha is a health professional (RGN) with many years’ experience and training, particularly supporting students with a wide range of health and wellbeing needs, within the Cambridge University environment.
The College Nurse offers confidential assessment, support and advice for minor illness and injuries, wound care, mental health and wellbeing issues, sexual health and contraception advice, general health advice, and general support for all manner of worries, and personal or emotional issues. If more specialised help or treatment is required, Natasha can refer or point you in the right direction whether via your GP, another health practitioner or other local service.
Office: Health Centre, Fen Court
Tel: 01223 338222
CLINIC TIMES - by pre-arranged appointment
Appointments are available daily, mornings, Monday - Friday.
From approx: 08.45am - Mon, Tues, Fri.
From approx: 10.30am - Weds, Thurs.
Please note that appointments will mainly be remote consultations at present, due to the current Covid-19 pandemic. Face to face appointments may be offered, but only after an initial remote assessment, and if clinically indicated. Please do not attend the Health Centre in person unless you've been assessed and advised to do so.
General appointments: 20-minute slots for quick assessment or advice: eg minor illness, injury, wound care, longer term medical issues or any general / clinical health query, or a short preliminary appointment prior to follow up.
Wellbeing appointments: 45-minute slots allowing time to talk in confidence for any reason - whether for wellbeing or mental health support, health issues or general support for all manner of worries, personal or emotional issues.
Urgent need? If unable to book an appointment you can email the College Nurse. However if clinic is fully booked and you are concerned, want advice about Covid-19 symptoms, or your need is urgent (eg to access medical services or answer other health queries) please contact your GP surgery or NHS111.
Covid-19 symptoms: If you're in residence in College and need to inform someone about possible Covid-19 symptoms, please call the Porters' Lodge who will advise the relevant staff in College. You may need to self-isolate and will be directed to advice and guidance. See here for information about self-care and getting tested within the University. See below for appointment availability with the College Nurse, if you require further advice or support.
Outside clinic hours:
To contact a GP or nurse when the Health Centre is closed, call your GP practice.
Call 111 – for NHS111 – offers 24 hr medical advice and urgent assessment out of hours
Call 111, option 2 – for NHS First Response Service - 24 hr access to mental health advice, support and treatment
Call 999 – for genuine emergencies (serious illness or injury) dial 999 and then immediately
For further information or to access other local health-care services, visit NHS online
In the event of a serious accident or medical emergency, Junior Members should dial 999 to summon an ambulance and then immediately inform the Porters' Lodge that a 999 call has been made (01223 338200). For assistance at other times, please read this advice on GP and Out of Hours Services.
All Junior Members, once registered with a local Cambridge GP, are required to complete a College GP registration form. Freshers will have received a copy of this in their Health Centre information pack - please ensure this is returned to Tutorial Office by the date requested.
Student Health Form
All freshers should receive a Health Centre information pack (by email) prior to arrival which included details of how to complete your confidential, online Student Health Form. This information provides the basis for your confidential College health record, please complete as accurately and comprehensively as possible and return by the date requested. If you've not received your information pack or link for your Student Health Form, please email the College Nurse.
Any information shared during consultation is treated in the strictest medical confidence and will not be divulged without your consent or co-operation (confidentiality statement).
The College Nurse records information from student consultations, which is stored electronically. The software and database in use is housed in an external secure data centre owned and used exclusively by the providing company offering health industry-standard data security. Further details can be found here.
As a Registered Nurse, all consultation records are kept for a minimum of 8 years after a student has left college, this is in line with the current Royal College of Nursing recommendations which can be viewed here.