Health Centre: College Nurse and Wellbeing Advisor.

During full term students can book appointments with Natasha Kear, College Nurse and Wellbeing Advisor.

Natasha is a health professional (RGN) with many years of experience and training, particularly supporting students with a wide range of health and wellbeing needs, within the Cambridge University environment.

As College Nurse and Wellbeing Advisor, Natasha offers confidential assessment, support and advice for minor illness and injuries, wound care, mental health and wellbeing issues, sexual health and contraception advice, general health advice, and general support for all manner of worries and personal or emotional issues. If more specialised help or treatment is required, Natasha can refer or point you in the right direction whether via your GP, another health practitioner or other local service.

Contact Details

Office: Peterhouse Health Centre, Fen Court
Tel: 01223 338222
Emailcollege.nurse@pet.cam.ac.uk

CLINIC TIMES 

Clinic is open Monday - Friday mornings during term-time.

Appointments are available from 08.45am to around midday / early afternoon.

Please book online (or contact Natasha). There is no 'drop-in' service.

See Moodle for more information and online appointment booking.

APPOINTMENTS

Both remote (Zoom) and in-person consultations are available (see Moodle for details).

Appointments are released 1 week in advance for online booking - or you can email Natasha for assistance if needed.

There are three types of slot available - acute, general or extended. 

If you need an appointment reasonably urgently, please book any slot for any reason!

However, as a guide:

General and *Acute* appointments30-minute slots for assessment or advice - for example:

  • Triage - the College Nurse / Wellbeing Advisor's role includes providing a 'first point of contact' for initial assessment, for any reason relating to health, wellbeing / mental health. This may result in support / treatment at the Health Centre or signposting or referral to other resources or services.
  • Minor illness or injury
  • Wound care
  • Longer-term medical issues - regular support or 'check-in'
  • Any general / clinical health query
  • A shorter, preliminary appointment prior to follow up (eg for mental health and wellbeing support).

*Please note: Acute appointments are intended for more urgent 'on-the-day' bookings and are 'short release' (released on the system within 24hrs prior to appointment time). These can be used for any reason - if you need a slot more urgently please book! If there is no availability and your need is urgent, please contact your GP practice or NHS111.

Extended appointments45-minute slots allowing more time to talk in confidence for any reason - for example:

  • Mental health and well-being support
  • Longer-term health or medical issues
  • Disability or specific learning disability (eg advice, support and assistance with referrals for neurodiverse conditions such as ADHD and autism).
  • General support for worries, personal or emotional issues.

Urgent need? If unable to book an appointment you can email Natasha, College Nurse and Wellbeing Advisor. However if clinic is fully booked and you are concerned, or your need is urgent please contact your GP surgery or NHS111.

OUTSIDE CLINIC HOURS:

To contact a GP or nurse when the Health Centre is closed, call your GP practice.  

Call 111 – for NHS111 – offers 24 hr medical advice and urgent assessment out of hours

Call 111, option 2 – for NHS First Response Service - 24 hr access to mental health advice, support and treatment

Call 999 – for genuine emergencies (serious illness or injury) dial 999 and then immediately inform the Porter's Lodge (01223 338200).

For further information or to access other local health-care services, visit NHS online

GP REGISTRATION

All Junior Members, once registered with a local Cambridge GP, are required to complete a 'Registration with a Cambridge GP' webform. Please ensure this is completed and submitted by the date shown on the form and in your Health Centre information pack. The webform can also be used to update your details if you change your GP practice during your time at Peterhouse.

STUDENT HEALTH QUESTIONNAIRE

All freshers should receive a Health Centre information pack (by email) prior to arrival which includes details of how to complete your confidential, online Student Health Questionnaire. This information provides the basis for your confidential Health Centre record during your time here, so please complete as comprehensively as possible and return by the date requested. If you've not received your information pack or link for your Student Health Questionnaire, please email Natasha, College Nurse and Wellbeing Advisor.

CONFIDENTIALITY

Any information shared during consultations is treated in the strictest medical confidence and will not be divulged without your consent or co-operation (confidentiality statement).

The College Nurse records information from student consultations, which is stored electronically. The software and database in use is housed in an external secure data centre owned and used exclusively by the providing company offering health industry-standard data security. Further details can be found here.

As a Registered Nurse, all consultation records are kept for a minimum of 8 years after a student has left college, this is in line with the current Royal College of Nursing recommendations which can be viewed here.