Students work in the library

Using the Library

 

How do I search for a book?

The Library collection is searchable via the Ward Library catalogue online or directly from a dedicated terminal in the Library.  The collection can also be searched on the University integrated catalogue iDiscover, although be aware that our records are not instantly updated to that platform and they will not show holdings information (meaning you cannot renew or put holds on our books there).

 

How many books may I borrow?

Up to ten volumes and one DVD may be borrowed at any one time. 

 

How do I borrow and return books?

There is a self-issue terminal at the Library Desk with instructions, or you can take books to the member of staff at the front desk. You will need your University Card to borrow items.

You will receive an e-mail notification on the day the book is due. All returns should be handed in to the front desk for staff to discharge them and then handed back to you for you to reshelve them.

 

Can I renew my books?

In Full Term all books and DVDs may be renewed up to three times provided there is no "hold" on them.  You can renew books by:

  1. Bringing your card to the Library and renewing at the self-issue terminal.
  2. Logging on to the Ward Library catalogue remotely, clicking on My Library Account, and then Renew Materials and following the instructions on the screen.  You will need your library PIN to access your Library account. Your user ID is your University card barcode number.
  3. Replying to the reminder e-mail you receive the day that the books are due.

Once you have hit your renewal limit you will need to bring the book into the library, return it to the front desk and re-borrow it to reset the renewals.

You cannot renew a book once it is overdue.

 

What if my books are overdue?

Fines are levied at the rate of 30 pence per item per day. You can pay your fine either in cash at the Library Desk, or have the sum kept on your Library record until the end of Term. You cannot borrow books if you have any overdue items.

 

Someone else has the book I need. Can I reserve it?

You can ask Library staff to place a "hold" on the book, or you can do it yourself by logging on to the Ward Library catalogue remotely, clicking on My Library Account, and then Place a Hold or make a Book Request, then Place Immediate Hold and following the instructions on the screen. A borrower is allowed to keep a book for seven days from the date of issue, but it must then be returned if a hold has been placed on it.  You will need your PIN to access your Library Account online; your user ID is your University card barcode number.

When the book is returned you will be notified by e-mail.

 

Requesting a book that is not in the Library catalogue

You can request that the Library purchase a book, either by filling in a form in the library (fthey are near the self-issue machine), the webform here, or by logging on to the Ward Library catalogue (click on My Library Account, and then Place a Hold or make a Book Request, then Request a Book and following the instructions on the screen). You will need your PIN to access your Library Account online (your user ID is your University card barcode number).

Book requests may be submitted to your Director of Studies who will advise on the suitability of purchase.

 

A message saying I am "flagged" has started to appear each time I borrow a book

Bills for photocopying and overdue fines may be paid or may be left on your Library record. The message reminds you that you have unpaid bills. These will be removed and placed on your College bill at the end of each Term. There is no need to pay them immediately unless you wish to, but you must "close" this pop-up message when it appears or your first book will not be issued.

 

What classification scheme does the Library use?

Books are arranged according to the Ward Library's own scheme. There is a guide to this at the Library Desk and you may ask staff for help in finding books.

 

How do I find out my library PIN?

You will need your Library PIN if you are using the Ward Library catalogue to access your borrower details, renew books, pace holds, or make a book request.  A member of Library staff will provide you with a PIN upon request. Remember that your user ID is your University card barcode number, not your CRSid.